Appointment coordination
We help you prepare and submit requests through each hospital's public international-department channels, then align your schedule, tests and travel dates around the confirmed slots.
End-to-end care in Shanghai
Your personal health journey, thoughtfully planned in Shanghai.
We coordinate everything around your medical visit — appointments through hospitals' international departments, bilingual escorts, translated records and calm places to stay — so you can focus on your health, not the logistics.
- English-speaking escorts
- Bilingual medical records
- City & island recovery stays
By your sideA bilingual escort at every appointment
Records in EnglishTake a complete PDF home with you
World-class hospitalsShanghai is home to many hospitals with dedicated international departments.
Fully in EnglishFrom the first message to your flight home.
Transparent billingYou pay the hospital directly for any treatment.
Rest & recoverUnwind afterwards in the green calm of Chongming Island.
Who we are
Your coordinator — not your hospital.
We are an independent health travel coordinator and recovery-stay operator for international patients visiting Shanghai. We are not a hospital, we do not represent any hospital, and we never stand between you and your doctor.
What we do
- Plan your whole trip around your medical appointments
- Coordinate bookings through hospitals' official international-department channels
- Accompany you with a bilingual escort and handle transfers
- Translate and organise your medical records, with your written consent
- Host you in our own guesthouses in the city and on Chongming Island
Medical decisions always stay between you and your doctor. Our job is to make every step around them simple.
What we never do
- Diagnose conditions or give medical advice
- Prescribe, sell or ship medication
- Attend follow-up consultations on your behalf
- Promise queue-jumping, extra slots or a particular doctor
- Collect your medical fees — you pay the hospital directly
Treatment is billed by the hospital and paid by you, by international card or through direct billing with your insurer where available.
Our services
Everything around your visit, handled.
Four services that work together — or on their own, whatever your trip needs.
Bilingual escort & transfers
Airport pick-up, rides to every appointment and an English-speaking escort beside you — plus help with guest registration and paying in China.
Medical record translation
With your written authorisation, we organise and translate your records. You arrive with a Chinese–English summary and leave with a complete English PDF.
Our own guesthouses
Stay close to the hospital during your visits, then move to a quiet guesthouse on Chongming Island to rest, breathe and recover.
Two-stage stays
Close to care. Then close to nature.
Our own guesthouses let your stay follow the rhythm of your trip — convenient while you have appointments, restful once they are done.
Stage 1 · City & Pudong
Stay near your appointments
Comfortable rooms in downtown Shanghai or Pudong, chosen for easy access to your hospital and tests.
- Short, door-to-door transfers
- Quiet rooms for early mornings and rest days
- Help with local SIM, payments and essentials
Stage 2 · Chongming Island
Recover in green, open space
Shanghai's ecological island — wetlands, forest parks and fresh air, about an hour or two from the city by car.
- Gentle walks, cycling and birdwatching
- Simple, seasonal local food
- A slower pace before the flight home
Sample journeys
Start with a journey, shape it to you.
Three starting points. Every itinerary is tailored to your needs, your schedule and what your chosen hospital can offer.
City Check-up & Short Break
A focused trip for a health check-up or a dental assessment, with time left over to enjoy Shanghai.
- Health check-up or dental assessment at an international department
- Escort, transfers and city guesthouse
- A day or two exploring the city
Ideal for: busy travellers, or anyone combining a check-up with a business trip or stopover.
Shanghai-Style TCM Wellness & Island Retreat
Traditional Chinese Medicine care in the city, followed by unhurried recovery days on Chongming Island.
- TCM consultations and therapies at a hospital international department
- City stay, then island guesthouse
- Nature walks, tea and a slower rhythm
Ideal for: guests who want time to rest, reset and experience a different approach to wellbeing.
Medical Records Translation Pack
Not ready to travel yet? Begin by getting your records organised and translated — no flight needed.
- Secure collection with your written consent
- Chinese–English summary for hospitals in Shanghai
- A complete English PDF for your own files
Ideal for: anyone exploring their options who wants to be ready when the time comes.
Every journey is quoted individually after we understand your needs. Treatment costs are billed by the hospital directly.
How it works
Five clear steps, start to finish.
1
Tell us your goals
Share what you are looking for, your dates and where you are travelling from.
2
Records & plan
With your written consent, we translate your records and propose an itinerary.
3
Appointments & travel
We coordinate requests via official channels and help you check visa and insurance options.
4
Your visit
Airport pick-up, a bilingual escort at every appointment and a guesthouse near the hospital.
5
Recover & go home
Rest on Chongming Island and leave with an English copy of your records.
Hospitals, insurance & visas
The practical side, made clear.
Hospitals with international departments
Many leading hospitals in Shanghai run dedicated international departments with English-speaking services. Examples that publicly offer international services include:
- Zhongshan Hospital, Fudan UniversityGeneral & specialist care
- Longhua HospitalTraditional Chinese Medicine
- Shanghai Ninth People's HospitalDental & plastic surgery
- Jiahui International HospitalInternational private hospital
- United Family HealthcareInternational private hospital
These names are examples only. We have no partnership, affiliation or commercial arrangement with any of these hospitals, and we book through their public channels like any patient would.
International insurance
Many international departments accept direct billing with major international health insurers. Whether your treatment is covered depends on your individual policy.
Before you travel, we help you check the details with your insurer and the hospital, so there are no surprises.
Visas & entry
Citizens of many countries can enter China visa-free or use the 240-hour visa-free transit policy. Eligibility and conditions depend on your nationality and itinerary.
We help you check the current rules before you book. Longer treatment plans may require an appropriate visa.
“Arrive prepared. Be understood. Leave rested.”
Our promise to every guest
FAQ
Questions, answered.
Will my international health insurance cover treatment in Shanghai?
Many hospital international departments in Shanghai work with major international insurers, and some offer direct billing. Coverage always depends on your individual policy, so before you travel we help you confirm the details with your insurer and the hospital. If your treatment is not covered, you pay the hospital directly by international card.
Do I need a visa?
Citizens of many countries can enter China visa-free or use the 240-hour visa-free transit policy, but eligibility and conditions vary by nationality and itinerary. We help you check the current rules before you book. If your treatment plan is longer, you may need an appropriate visa, and we will let you know early.
I don't speak Chinese. Will that be a problem?
Not at all. We communicate with you in English throughout, and a bilingual escort accompanies you to your appointments to help with conversations, forms, payments and directions. Hospital international departments also offer English-speaking services.
How do you protect my medical records and personal data?
We only handle your medical records after you give written authorisation, and only for the purpose of translating and organising them for your trip. We do not share them with anyone except the hospitals and providers you choose to involve. You can ask us to delete your records at any time.
What don't you do?
We are not a hospital or a medical provider. We do not diagnose, give medical advice, prescribe or ship medication, or attend follow-up consultations on your behalf. We cannot guarantee appointment times, extra slots or a particular doctor — we book through hospitals' public channels like any patient would.
Who do I pay, and for what?
You pay the hospital directly for any treatment, by international card or through your insurer where direct billing is available. You pay us only for the services we provide — coordination, escort, translation and accommodation — and we confirm these with you in writing before anything is booked.
Get in touch
Let's plan your journey to Shanghai.
Tell us what you are looking for and when you would like to travel. A coordinator will reply in English with clear next steps — no obligation.
Our official WhatsApp line is launching shortly.
Your privacy matters: we only use the information you share to plan your trip, and we never handle medical records without your written consent.